Privacy Policy
Effective Date: 1 April, 2025
At Pepples, we value the privacy of every individual who visits our website, interacts with our team, or engages with our design services. This Privacy Policy outlines how we collect, use, store, and protect your information. By using our services, you agree to the practices described below.
1. Information We Collect
We collect the following types of information when you engage with our platform or contact us:
Personal Information
- Full name
- Email address
- Phone number
- Company or brand name
- City, state, or country of operation
Project-Related Information
- Design briefs, creative requirements, and preferences
- Reference materials and brand assets you voluntarily submit
Usage Data (Automatically Collected)
- IP address
- Browser type and version
- Device type and operating system
- Pages visited on our website
- Time spent on pages and other usage analytics
We may use third-party analytics tools like Google Analytics or Meta Pixel to track non-identifiable usage patterns. These tools help us improve website performance and user experience.
2. How We Use Your Information
We collect and use your information for the following purposes:
- To communicate with you regarding your design needs or inquiries
- To deliver services as per your selected plan or project scope
- To personalize your experience and recommend relevant design solutions
- To generate invoices, agreements, and official communication
- To improve our website functionality, user experience, and content strategy
- To comply with legal or regulatory requirements
We do not sell your data to third parties. Your information is used strictly for business operations between you and Pepples.
3. Sharing of Information
We may share your information only under the following circumstances:
- With internal team members for project planning and design execution
- With trusted partners (e.g., payment processors, hosting platforms) who are bound by confidentiality agreements
- With legal authorities, if required by law, to comply with court orders or protect our legal rights
All shared data is done securely and only to the extent necessary.
4. Data Storage and Retention
Your information is stored securely on encrypted servers hosted by reputable service providers. We retain your data:
- As long as required to fulfill the purpose of collection
- As long as necessary to comply with our legal, tax, or accounting obligations
We regularly audit and delete inactive data that is no longer relevant to our operations.
5. Cookies and Tracking
Our website uses cookies to enhance your experience. Cookies are small files stored on your device that help us:
- Remember your preferences
- Track performance metrics
- Provide you with a smoother browsing experience
You may choose to disable cookies via your browser settings, though this may affect the website’s performance.
6. Your Rights and Choices
You have the right to:
- Access the personal data we hold about you
- Request corrections or updates to your information
- Withdraw consent at any time
- Request deletion of your personal data (unless required for legal reasons)
To make any such requests, contact us directly using the details below.
7. Data Security
We implement robust security measures to protect your personal data:
- SSL encryption for all website traffic
- Restricted access to sensitive data
- Two-factor authentication (where applicable)
- Regular security audits and updates
Despite these measures, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
8. Policy for Minors
Our services are designed for business users. We do not knowingly collect personal information from individuals under the age of 18. If we become aware of such data being submitted, it will be deleted immediately.
9. Changes to This Policy
Pepples may update this Privacy Policy periodically. Any changes will be posted on this page with an updated revision date. Clients and visitors are encouraged to review this page regularly.
10. Contact Us
For any privacy-related concerns, questions, or requests, you may reach us at:
Team Pepples
Email: hello@pepples.in
Your trust matters to us. At Pepples, your data privacy and design needs are treated with the highest level of respect and responsibility.
